Army, Air Force and Navy Exchange PX Shopping – How to Register
The Army, Air Force and Navy exchange will start allowing all honorably discharged veterans to shop online. The target start date is Veterans Day, November 11, 2017 but, you must register first. Registration has already began. You must call 1-844-868-8672 to register.
Prior to calling the 1-844-868-8672 number go online to VETVERIFY.ORG there are several questions, fill out the form. If the screen reappears with the message; “Your Information Cannot be Found” you may be given the option to retry. The Social Security Number filled out the first time with your last four, will now require your whole Social Security number. If the second attempt results in failure, it can be because your information has not yet been downloaded into the site. The system is scheduled to get another update of military personnel the first week of September 2017. The site is loading up the information of fifteen million Veterans, the updating is taking longer than expected.
NOTE: In the event your record is not found after the September update, the next course of action is to get a DS LOGON Level 2 this will serve as proof of eligibility for access to the Military Exchange Service, then call the 844 number, they will work to help you get registered. The two sites use two different databases, DS Logon Level 2 application uses to Defense Enrollment Eligibility Reporting System (DEERS)
For help with:
- Remote DS Logon identity proofing over the phone to upgrade to a Premium (Level 2) Account (requires receipt of VA compensation through a direct deposit or Electronic Fund Transfer).
- Add Veteran to Defense Enrollment Eligibility Reporting System (DEERS) requests for people who qualify for phone proofing Call the Veterans Affairs Benefits & Services—Telephone Assistance Service to speak with an eBenefits Specialist
Monday-Friday, 8:00 am-8:00 pm Eastern Time 1.800.827.1000, option 1, option 7, option 0
For help with:
- eBenefits General Questions & Technical Issues
- DS Logon eligibility for VA affiliated people
Monday-Friday, 8:00 am-8:00 pm Eastern Time 1.800.983.0937, option 2
For other problems or questions please visit the VA’s Inquiry Routing and Information Systems (IRIS)